The staff was very helpful and superbly friendly. The hotel was in a comfy and easy position near restaurants, shopping, downtown, the airport, and other stores.

All the stuff was courteous, settled my issues.

Thanks for an enjoyable stay for more than one night. All the rooms are perfect little with a shower and a bed and the staff is helpful.

Had a restful 1 night-stay from the moment I checked-in. It was in a comfy and easy location just off Rupp Arena and many areas. Hotel is conveniently situated, with main attractions like Hamburg Place just 1 mile away.

i booked a queen room, it was well-maintained and had a microwave oven, central heating and an iron. the staff were exceptional, pleasant and helped me with free parking. liked the location that was good and just next door to restaurants, the freeway and even shopping, accessing downtown and shops and restaurants.

Exceptionally comfortable beds, central heating, multi-channel TV and a microwave oven in the room.

As for me, the area was quite poor.

The location was awesome, super close to downtown, restaurants, shops, highways, and even the airport. The room I stayed in was really nice, compact with a cozy bed and a refreshing shower. 🌟

Fairly clean hotel, the staff was very very helpful and supper friendly.

The hotel was a brilliant base for enjoying a very nice area, next to accessing downtown or the airport, restaurants and entertainment and a safe area. We had a pet-friendly and good little room with a shower and a bed and everything was good.

All the employees were amicable and welcoming.

Clean, brand-new hotel. Neat, updated rooms. What a welcoming staff. Exceptionally comfortable beds. Favourable and easy location close to the airport.

Hospitality

The key to the door

I liked the clear work of the staff. We arrived at 11 p.m. and caught a long line at reception. Turns out the machine encoding the electronic keys to the rooms was out of order. The hotel staff member explained the reason to everyone quickly and easily and offered two options: to stay or a full refund due to force majeure. Those who stayed were escorted to their rooms to open the door. No fuss or nervousness. In the morning the hotel offered a light breakfast, fresh, delicious, and very clean. Comfortable free parking around the hotel.

Terrible audibility, had to listen to the TV from the next room after 11 p.m. and the guests' loud conversations, had to knock. When someone turned on the water in the shower, it was like the sound of an airplane engine running!

This place is perfect for a peaceful stay, with incredibly friendly staff and I will come back after having a relaxing day here.

Breakfast

The bed was a little small

security provided by the hotel and good area in which it is located

I wanted to stay a few more hours because my travel ticket was going out at night and I paid and then they called me that I had to leave the hotel because one night before the police had been outside my room because of a friend that I let in I know it was my fault because my friend looked like a street person but I let him in because I already knew him from before and he told me that he didn't have I was very upset about that and I know the hotel did the right thing by calling the police. I told my friend to get his stuff and leave because the police asked me if I wanted him to stay longer or obviously I was trying to help him but he got me in trouble and I told him to leave immediately, And so it was that the hotel didn't want to give me any more time and told me that I had to leave immediately, I felt very bad about it and then I had to leave the hotel and take another one in which I only stayed a few hours so that I wouldn't be cold while I was gone.